It depends on your Windows version.

If you are using Windows 2000/XP, please make sure you entered the right windows password (the password you use when you login to your windows account), if you do not use a password please click here

If you are using Windows 98/Me, then

• click on “Windows Schedule tasks” within Outlook Express Backup Schedule dialog
• The windows schedule tasks should open, you should find a task with the name “OEBackup_SC_V5”
• Right click on it, and select “Run”
• You should see the status and what is the error