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Genie-soft Support

Genie-soft solutions to provide fast access to common customer issues. Click the link of a solution below that matches your problem. You may also search the Knowledge Base or browse the Knowledge Base by topic.

Lost Serial Number

If you have lost the serial number to a product you previously registered, go here to have it emailed to you.

How do I upgrade?

For special discounts and information on how to upgrade

For Help Entering Licensing Information

To assist you in entering your User ID and Serial Number accurately.

Download Software

For information on downloading current releases of Genie-soft products.

Contact Sales Support

Submit your Sales inquires through our online form.

Contact Technical Support

Find out how to contact our support team or submit your technical support questions through our online form.

Comparisons

Product Name	Genie Backup Manager Server V 8.0	Genie Backup Manager Pro V 8.0	Genie Backup Manager Home V 8.0	Genie Mail Backup
Ease of use
Backup Scheduler
Advanced Scheduler
Windows Explorer view of folder selections
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Supported Platforms
Windows 2000
Windows 2000 Server
Windows XP
Windows 2003 Server
Windows Vista
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Features
Disaster Recovery
System State Backup
Fully integrated Open File Backup
Outlook 2000-2007 Backup
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Performance
Control Backup Performance
Pause/Snooze backups
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Backup Media
Local and Network locations
Removable Media
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Security
Zip password
AES encryption			128-bit only	128-bit only
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	Download	Download	Download	Download

For Detailed Comparisons
	GBM Products
	Comparing Backup Types
	Archive vs Genie Archive
	Online Competitors Comparison
	GBM vs Acronis

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