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| Contact Support |
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| You can contact the support team at Genie-soft using the helpdesk tickets system. Users must be registered in My Account (available for both registered and non registered users).
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| IM Support |
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MSN (genie_soft@hotmail.com) |
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ICQ: UIN #266034018 |
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| Knowledge base |
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| In the meantime, we have made a number of Knowledge Base resource articles available to you online which could help you resolve your problem . Read Knowledge Base |
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| FAQs |
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| Please also take the time to review the most commonly asked Questions below: |
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Q: I lost my serial number. Where can I find it? |
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A: To retrieve lost registration codes for any of the Genie-Soft software titles;
Login to My Account > Manage License Keys |
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Q: I forgot my password to My Account and cannot login. What should I do? |
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A: Place your email address here.
You will receive an email with a link to reset your password and another email will be sent with your new password
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