Please read the FAQ to locate your question prior to submitting this form
Before sending an email to the support team, please take the time to collect the following information that will help our team identify the problem and provide you with timely support:
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Name of the product you are using and build number. You can find the build number by going to Help > About
- Windows platform the program is being used on
- Registration name and serial number if applicable
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Can the problem be consistently reproduced, if so what are the steps that can be followed to replicate the error
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