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Genie-Soft: Knowledge Base

GBM Pro Can and Can't

Can Genie Backup Manager backup my whole system and restore it exactly the way it was in case of hard disk failure?

I can't restore my backed up files and folders

FAT32 Systems and 2GB File Size Limit

Backup to local/LAN locations Strategies

Generic CD/DVD trouble shooting tips

Incremental, Differential, and Mirror backups are running as full

How to Register Genie Backup Manager 8

Can Genie Backup Manger run as a service?

Error reported from drive: Command:## Sense:## ASC:## ASCQ:##

Failed performing a DoBackup Command, FAILED BACKUP troubleshooting

Error message: "0x80070005: Access is denied"

Comparing Backup Types

You Receive the Following error: MFC80U.DLL cannot be found in specified location

How to use Purging

How to register Genie Backup Manager and FAM

Comparing Open Files Management Solutions

Error Message: “PX.dll file not found error message”

Using Email Notification Settings for GMail, Yahoo! Mail, Hotmail and Other Carriers

Error Message: "Failed to create a scheduled backup job."

Backup Manager frequently misses out (skips) some of the files selected

How to schedule manually - Windows 2000/XP/2003

Tips and Tricks

Understanding Backup Methods 2

Retrieving lost registration keys (serial numbers)

Error Message: "The job failed due to naming or permission errors."

Scheduling Backup Troubleshooting - Windows XP

Understanding Backup Methods: Advantages and Disadvantages

The instruction at "0xXXXXXX" referenced memory at "0xXXXXX". The memory could not be "read".

Not Enough Space to Perform Backup trouble shooting

How can I save the jobs on the secondary drive and not the default one

Internal Error: Failed to expand shell folder constant "userdocs"

Alternating between normal and incremental/differential*/mirror modes via scheduling**

I can backup Outlook’s PST files manually, why do I need Genie-Soft software?

Can I install your software on more than one computer?

What are plugins?

Genie Backup Manager halts at...

Error Message: "Failed to create CD/DVD Engine. Please refer to the desktop help documentation for more info"

Enabling DMA on your Windows OS

When restoring GBM prompts you a message "mfc71u.dll is missing"

What should I restore after formatting or moving to a new machine?

On which platforms does GBM work on?

Error Message: “System Volume information” is not accessible

Determining drive model and finding updates and firmware

System Drive is filling up from backup jobs information

Error Message: "Either there is no default mail client or the current mail client cannot fulfill the messaging request. Please run Microsoft Outlook and set it as the default mail client"

Are free upgrades included in the purchase price?

GBM Reports the full backup size when running a mirror, differential, or incremental backup but backs up new and modified files

How to backup shared network locations?

Unable to backup more than 2GB on DVD Media

Can I use Genie Backup Manager to synchronize folders between two drives or computers?

GBM requires a username for scheduling an unattended backup though it's a standalone

Unable to Install/Uninstall because GBM Agent is Running

GBM does not purge the backups

The file “Path of the PST file” is not a personal folders file

How to attach files to a ticket

GBM fails to locate Outlook PST files

Can I schedule a backup job to run while no user is logged on the machine?

Error message: Ordinal Not Found: The ordinal 21 could not be located in the dynamic link library MAPI32.dll

How to convert FAT Disks to NTFS

How do I Import my jobs from Old GBM Version to the latest GBM Version 8.0?

I do not understand the 2GB limitation for "mirrors"

I recently upgraded from GBM Home, Pro or Server. I had expected the new version to be installed over the previous version, but that did not happen. Do I need to keep the previous version or can I safely uninstall it?

Sending the Scheduled Tasks Log - Windows XP

Genie Open File Backup Agent

I would like to schedule backup every few hours continuously. Is it possible?

Backup to tape dialog freezes with Idle status

Using Packet Writing in GBM

Backup all users’ profiles on your machine

More about Pre & Post Job Commands

Can I backup FTP to my hard disk?

Not receiving E-mail notification after backup

When I put a new CD in, I get a message to use GBM format tool. I cannot find the format tool. Where is it?

How to generate the advanced log - Windows XP

SQL Server error when logging into My Account

Error Message: "Missing index.gix file, can't continue without this file"

When restoring prompts you a message "msvcp71.dll is missing"

Associate GBM with the one touch feature of the Maxtor One Touch

How can I exclude the contents of the Recycle Bin from all my backup jobs?

GBM incorrectly estimates the size of the data intended for backup

Joining Split files

GBM Stops Responding When You Copy Large Files to CD-ROM

How can I make a silent installation?

Everytime I open my e-mail on Outlook Express version 6 , it says I have performed an illegal operation and will be shut down. The pop-up details say MSIMN caused an invalid page fault in module DIRECTDB.DLL

I can't view the tutorials or tour

Can Genie Backup Manager backup IMAP email server?

I need to re-install the software. How do I get a new copy?

How to Disable Pop-ups?

My backup file is not recognized when I take it to another machine

Automatically print backup log as the job is completed

SQL Backup and Restore Troubleshooting

How to Register Genie Archive for Outlook

Microsoft Passport or Windows Live ID is popping up during backup or verification

Genie does not see files with SYSTEM+HIDDEN combo Attributes

How to Register Genie Mail Backup 8

Exchange Backup and Restore Troubleshooting

Backing up Network Hidden Folders in GBM

When using the SwiftRestore, it prompts you a message "MSVCR71.dll is missing"

Mirror Backups on Removable Media

Error Message: Failed to communicate with Volume Shadow Copy Service, rebooting your system may solve the problem, or failed to initialize Volume Shadow Copy Service

What is the difference between Windows System Restore and Disaster Recovery?

How do I purchase if I don't want to purchase online?

How to Register for a Genie Online Account

Backup Encyclopedia

How to restore Outlook data manually?

Connecting and disconnecting mapped network drives before and after backup

What happens to my scheduled backups after upgrading to GBM 8.0?

How to Delete Online Backups?

SQL and Exchange Troubleshooting

Adding more media formats for GBM to scan

How to register Genie Eyes-Only?

Failed to set job filename

Disaster Recovery Restore Troubleshooting Issues

Chaining Backups

You Receive the Following error: SHLWAPI.dll entry point is not found

How to Register GBM Server Version 8

Genie Archive Toolbar is not showing

New files/folders are not picked up in consequent backup runs.

Files with Deep folder path are not shown the in actual backup

Corrupted download

Error Message: "Failed to copy DR Files Please make sure ther is enougth space on the destination and it is not write protected"

How to Register GBM Server 8 Exchange Plugin

Backup MS SQL and Exchange with GBM Server 8

Configure your computer to automatically logon after the computer reboots

Creating User Accounts for online backup (seats)

How to Register GBM Server 8 SQL Plugin

How to: Rotate Backups using Advanced Scheduling

Why is User Access Control (UAC) asking for permission for GBM to run?

Error Message: Cmd:2A Sense:05 ASC:21 ASCQ:00, appeared when backing up to CD/DVD

How to: automatically display backup log after backup

Error Message: "Failed to load Microsoft Exchange Backup Engine"

You Receive: Registration error #1 (code 0X430) when installing Genie Eyes-Only

GBM is showing WAB and Outlook Express when running on Vista

Error Message: "The application has failed to start because its side-by-side configuration is incorrect. Please see the application event log for more detail."

Error Message: "Failed to load Microsoft SQL Backup Engine"

Adding non-native Junk folders to Genie Archive SPAM handling option

GBM Causes Blue Screen of Death (BSOD) when running Backup

How To: Switch from Genie Archive for Outlook Version 1.0 to Genie Archive for Outlook Version 2.0

How to backup or import Backup jobs and catalog to a new Windows installation or computer?

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