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Genie-Soft: Knowledge Base
 

GBM Pro Can and Can't
Can Genie Backup Manager backup my whole system and restore it exactly the way it was in case of hard disk failure?
I can't restore my backed up files and folders
Backup to local/LAN locations Strategies
FAT32 Systems and 2GB File Size Limit
Generic CD/DVD trouble shooting tips
Incremental, Differential, and Mirror backups are running as full
Can Genie Backup Manger run as a service?
How to Register Genie Backup Manager 8
Error reported from drive: Command:## Sense:## ASC:## ASCQ:##
Failed performing a DoBackup Command, FAILED BACKUP troubleshooting
Error message: "0x80070005: Access is denied"
Comparing Backup Types
How to register Genie Backup Manager and FAM
How to use Purging
Comparing Open Files Management Solutions
Error Message: “PX.dll file not found error message”
You Receive the Following error: MFC80U.DLL cannot be found in specified location
Backup Manager frequently misses out (skips) some of the files selected
Error Message: "Failed to create a scheduled backup job."
Tips and Tricks
How to schedule manually - Windows 2000/XP/2003
Error Message: "The job failed due to naming or permission errors."
Understanding Backup Methods 2
Using Email Notification Settings for GMail, Yahoo! Mail, Hotmail and Other Carriers
The instruction at "0xXXXXXX" referenced memory at "0xXXXXX". The memory could not be "read".
Understanding Backup Methods: Advantages and Disadvantages
Retrieving lost registration keys (serial numbers)
Alternating between normal and incremental/differential*/mirror modes via scheduling**
Not Enough Space to Perform Backup trouble shooting
I can backup Outlook’s PST files manually, why do I need Genie-Soft software?
How can I save the jobs on the secondary drive and not the default one
Can I install your software on more than one computer?
When restoring GBM prompts you a message "mfc71u.dll is missing"
Genie Backup Manager halts at...
Error Message: "Failed to create CD/DVD Engine. Please refer to the desktop help documentation for more info"
Scheduling Backup Troubleshooting - Windows XP
Enabling DMA on your Windows OS
On which platforms does GBM work on?
What are plugins?
How to backup shared network locations?
Determining drive model and finding updates and firmware
Are free upgrades included in the purchase price?
What should I restore after formatting or moving to a new machine?
Can I use Genie Backup Manager to synchronize folders between two drives or computers?
Unable to backup more than 2GB on DVD Media
GBM requires a username for scheduling an unattended backup though it's a standalone
Internal Error: Failed to expand shell folder constant "userdocs"
System Drive is filling up from backup jobs information
GBM Reports the full backup size when running a mirror, differential, or incremental backup but backs up new and modified files
Error Message: “System Volume information” is not accessible
Unable to Install/Uninstall because GBM Agent is Running
GBM does not purge the backups
How to attach files to a ticket
Can I schedule a backup job to run while no user is logged on the machine?
GBM fails to locate Outlook PST files
I do not understand the 2GB limitation for "mirrors"
I would like to schedule backup every few hours continuously. Is it possible?
How to convert FAT Disks to NTFS
How do I Import my jobs from Old GBM Version to the latest GBM Version 8.0?
I recently upgraded from GBM Home, Pro or Server. I had expected the new version to be installed over the previous version, but that did not happen. Do I need to keep the previous version or can I safely uninstall it?
Backup to tape dialog freezes with Idle status
When I put a new CD in, I get a message to use GBM format tool. I cannot find the format tool. Where is it?
Can I backup FTP to my hard disk?
Using Packet Writing in GBM
Not receiving E-mail notification after backup
How to generate the advanced log - Windows XP
SQL Server error when logging into My Account
More about Pre & Post Job Commands
Error message: Ordinal Not Found: The ordinal 21 could not be located in the dynamic link library MAPI32.dll
Backup all users’ profiles on your machine
When restoring prompts you a message "msvcp71.dll is missing"
Error Message: "Missing index.gix file, can't continue without this file"
How can I exclude the contents of the Recycle Bin from all my backup jobs?
Associate GBM with the one touch feature of the Maxtor One Touch
Sending the Scheduled Tasks Log - Windows XP
GBM incorrectly estimates the size of the data intended for backup
GBM Stops Responding When You Copy Large Files to CD-ROM
How can I make a silent installation?
Everytime I open my e-mail on Outlook Express version 6 , it says I have performed an illegal operation and will be shut down. The pop-up details say MSIMN caused an invalid page fault in module DIRECTDB.DLL
I can't view the tutorials or tour
Can Genie Backup Manager backup IMAP email server?
Error Message: "Either there is no default mail client or the current mail client cannot fulfill the messaging request. Please run Microsoft Outlook and set it as the default mail client"
I need to re-install the software. How do I get a new copy?
The file “Path of the PST file” is not a personal folders file
How to Disable Pop-ups?
Automatically print backup log as the job is completed
Genie does not see files with SYSTEM+HIDDEN combo Attributes
My backup file is not recognized when I take it to another machine
SQL Backup and Restore Troubleshooting
Backing up Network Hidden Folders in GBM
Exchange Backup and Restore Troubleshooting
Genie Open File Backup Agent
Microsoft Passport or Windows Live ID is popping up during backup or verification
When using the SwiftRestore, it prompts you a message "MSVCR71.dll is missing"
How do I purchase if I don't want to purchase online?
Mirror Backups on Removable Media
How to Register for a Genie Online Account
Backup Encyclopedia
How to Register Genie Mail Backup 8
How to Register Genie Archive for Outlook
What happens to my scheduled backups after upgrading to GBM 8.0?
SQL and Exchange Troubleshooting
Adding more media formats for GBM to scan
How to Delete Online Backups?
Failed to set job filename
How to restore Outlook data manually?
What is the difference between Windows System Restore and Disaster Recovery?
Joining Split files
How to register Genie Eyes-Only?
Connecting and disconnecting mapped network drives before and after backup
Chaining Backups
Disaster Recovery Restore Troubleshooting Issues
How to Register GBM Server Version 8
Genie Archive Toolbar is not showing
Corrupted download
You Receive the Following error: SHLWAPI.dll entry point is not found
How to Register GBM Server 8 SQL Plugin
Files with Deep folder path are not shown the in actual backup
How to Register GBM Server 8 Exchange Plugin
Creating User Accounts for online backup (seats)
Configure your computer to automatically logon after the computer reboots
Backup MS SQL and Exchange with GBM Server 8
You Receive: Registration error #1 (code 0X430) when installing Genie Eyes-Only
How to: automatically display backup log after backup
Why is User Access Control (UAC) asking for permission for GBM to run?
Error Message: Cmd:2A Sense:05 ASC:21 ASCQ:00, appeared when backing up to CD/DVD
Error Message: "Failed to load Microsoft Exchange Backup Engine"
Adding non-native Junk folders to Genie Archive SPAM handling option
New files/folders are not picked up in consequent backup runs.
Error Message: "Failed to load Microsoft SQL Backup Engine"
How to: Rotate Backups using Advanced Scheduling
Error Message: Failed to communicate with Volume Shadow Copy Service, rebooting your system may solve the problem, or failed to initialize Volume Shadow Copy Service
 
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