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Genie-Soft: Knowledge Base
 
 

FAT32 Systems and 2GB File Size Limit
GBM Pro Can and Can't
Can Genie Backup Manager backup my whole system and restore it exactly the way it was in case of hard disk failure?
I can't restore my backed up files and folders
How to Register Genie Backup Manager 8
Backup to local/LAN locations Strategies
Incremental, Differential, and Mirror backups are running as full
Failed performing a DoBackup Command, FAILED BACKUP troubleshooting
Generic CD/DVD trouble shooting tips
Can Genie Backup Manger run as a service?
Error reported from drive: Command:## Sense:## ASC:## ASCQ:##
Error message: "0x80070005: Access is denied"
Comparing Backup Types
You Receive the Following error: MFC80U.DLL cannot be found in specified location
How to use Purging
Using Email Notification Settings for GMail, Yahoo! Mail, Hotmail and Other Carriers
How to register Genie Backup Manager and FAM
Error Message: "Either there is no default mail client or the current mail client cannot fulfill the messaging request. Please run Microsoft Outlook and set it as the default mail client"
Internal Error: Failed to expand shell folder constant "userdocs"
Understanding Backup Methods 2
Retrieving lost registration keys (serial numbers)
How to schedule manually - Windows 2000/XP/2003
Comparing Open Files Management Solutions
Error Message: “PX.dll file not found error message”
Error Message: "Failed to create a scheduled backup job."
Understanding Backup Methods: Advantages and Disadvantages
Backup Manager frequently misses out (skips) some of the files selected
Scheduling Backup Troubleshooting - Windows XP, Windows 2003
The instruction at "0xXXXXXX" referenced memory at "0xXXXXX". The memory could not be "read".
Tips and Tricks
Error Message: "The job failed due to naming or permission errors."
The file “Path of the PST file” is not a personal folders file
Not Enough Space to Perform Backup trouble shooting
Error Message: “System Volume information” is not accessible
Genie Open File Backup Agent
Error Message: Failed to communicate with Volume Shadow Copy Service, rebooting your system may solve the problem, or failed to initialize Volume Shadow Copy Service
What should I restore after formatting or moving to a new machine?
How can I save the jobs on the secondary drive and not the default one
What are plugins?
Sending the Scheduled Tasks Log - Windows XP
Determining drive model and finding updates and firmware
System Drive is filling up from backup jobs information
Can I install your software on more than one computer?
Error Message: "Failed to copy DR Files Please make sure there is enough space on the destination and it is not write protected"
GBM does not purge the backups
Alternating between normal and incremental/differential*/mirror modes via scheduling**
I can backup Outlook’s PST files manually, why do I need Genie-Soft software?
Genie Backup Manager halts at...
Enabling DMA on your Windows OS
On which platforms does GBM work on?
GBM Reports the full backup size when running a mirror, differential, or incremental backup but backs up new and modified files
Error Message: "Failed to create CD/DVD Engine. Please refer to the desktop help documentation for more info"
When restoring GBM prompts you a message "mfc71u.dll is missing"
GBM Causes Blue Screen of Death (BSOD) when running Backup
Unable to backup more than 2GB on DVD Media
GBM requires a username for scheduling an unattended backup though it's a standalone
Can I use Genie Backup Manager to synchronize folders between two drives or computers?
Are free upgrades included in the purchase price?
Joining Split files
How to backup shared network locations?
Unable to Install/Uninstall because GBM Agent is Running
How to attach files to a ticket
Error message: Ordinal Not Found: The ordinal 21 could not be located in the dynamic link library MAPI32.dll
How to Register Genie Archive for Outlook
Backup all users’ profiles on your machine
How to Register Genie Mail Backup 8
GBM fails to locate Outlook PST files
How can I make a silent installation?
How to convert FAT Disks to NTFS
Can I schedule a backup job to run while no user is logged on the machine?
Using Packet Writing in GBM
How do I Import my jobs from Old GBM Version to the latest GBM Version 8.0?
I do not understand the 2GB limitation for "mirrors"
More about Pre & Post Job Commands
I recently upgraded from GBM Home, Pro or Server. I had expected the new version to be installed over the previous version, but that did not happen. Do I need to keep the previous version or can I safely uninstall it?
How to backup or import Backup jobs and catalog to a new Windows installation or computer?
How to generate the advanced log - Windows XP
Backup to tape dialog freezes with Idle status
I would like to schedule backup every few hours continuously. Is it possible?
What is the difference between Windows System Restore and Disaster Recovery?
Can I backup FTP to my hard disk?
Connecting and disconnecting mapped network drives before and after backup
Not receiving E-mail notification after backup
When I put a new CD in, I get a message to use GBM format tool. I cannot find the format tool. Where is it?
Error Message: "Missing index.gix file, can't continue without this file"
When restoring prompts you a message "msvcp71.dll is missing"
How can I exclude the contents of the Recycle Bin from all my backup jobs?
SQL Server error when logging into My Account
How to Disable Pop-ups?
GBM incorrectly estimates the size of the data intended for backup
How to Register GBM Server Version 8
Associate GBM with the one touch feature of the Maxtor One Touch
How to register Genie Eyes-Only?
GBM Stops Responding When You Copy Large Files to CD-ROM
I need to re-install the software. How do I get a new copy?
Microsoft Passport or Windows Live ID is popping up during backup or verification
Everytime I open my e-mail on Outlook Express version 6 , it says I have performed an illegal operation and will be shut down. The pop-up details say MSIMN caused an invalid page fault in module DIRECTDB.DLL
Can Genie Backup Manager backup IMAP email server?
How to restore Outlook data manually?
SQL Backup and Restore Troubleshooting
I can't view the tutorials or tour
Automatically print backup log as the job is completed
Disaster Recovery Restore Troubleshooting Issues
Exchange Backup and Restore Troubleshooting
Genie does not see files with SYSTEM+HIDDEN combo Attributes
My backup file is not recognized when I take it to another machine
Backing up Network Hidden Folders in GBM
Mirror Backups on Removable Media
Chaining Backups
When using the SwiftRestore, it prompts you a message "MSVCR71.dll is missing"
Error Message: "The application has failed to start because its side-by-side configuration is incorrect. Please see the application event log for more detail."
How to Register for a Genie Online Account
SQL and Exchange Troubleshooting
GBM is showing WAB and Outlook Express when running on Vista
How to Delete Online Backups?
You Receive the Following error: SHLWAPI.dll entry point is not found
What happens to my scheduled backups after upgrading to GBM 8.0?
Backup Encyclopedia
How do I purchase if I don't want to purchase online?
Failed to set job filename
Adding more media formats for GBM to scan
Files with Deep folder path are not shown the in actual backup
Genie Archive Toolbar is not showing
Configure your computer to automatically logon after the computer reboots
How to Register GBM Server 8 SQL Plugin
Corrupted download
New files/folders are not picked up in consequent backup runs.
How to Register GBM Server 8 Exchange Plugin
How to: Rotate Backups using Advanced Scheduling
Error Message: "Failed to load Microsoft Exchange Backup Engine"
Backup MS SQL and Exchange with GBM Server 8
How To: Switch from Genie Archive for Outlook Version 1.0 to Genie Archive for Outlook Version 2.0
Error Message: Cmd:2A Sense:05 ASC:21 ASCQ:00, appeared when backing up to CD/DVD
Why is User Access Control (UAC) asking for permission for GBM to run?
Error Message: "Failed to load Microsoft SQL Backup Engine"
Creating User Accounts for online backup (seats)
How to: automatically display backup log after backup
You Receive: Registration error #1 (code 0X430) when installing Genie Eyes-Only
Scheduling Backup Troubleshooting - Windows Vista
Adding non-native Junk folders to Genie Archive SPAM handling option
Sending the Scheduled Tasks History – (Windows Vista, Windows Server 2008)
How to Schedule Manually – Windows Vista
Backup Interrupted while backing up .ost
How to Set BIOS to Boot from CDROM
 
 
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