To contact our sales support team immediately click here
To contact our sales department you can either use the form below or use our advanced helpdesk ticketing system. To use the helpdesk ticket system, you need to be registered in My Account.
For unregistered user please refer to the following:
Note: to avoid unnecessary delay please make
sure your email system will not block email coming from genie-soft.com domain
Genie-soft Technical Support
You can contact the support team at Genie-soft using the helpdesk tickets system. Users must be registered in My Account (available for both registered and non registered users).
For unregistered user please refer to the following:
Add (genie_soft@hotmail.com) on MSN messenger. Registered XP users may request remote Assistance
Contact the support technician through ICQ, UIN #266034018. He is currently ...
Please read the FAQ to locate your question prior to submitting this form
Before sending an email to the support team, please take the time to collect the following information that will help our team identify the problem and provide you with timely support:
Name of the product you are using and build number. You can find the build number by going to Help > About
Windows platform the program is being used on
Registration name and serial number if applicable
Can the problem be consistently reproduced, if so what are the steps that can be followed to replicate the error
Note: to avoid unnecessary delay please make
sure your email system will not block email coming from genie-soft.com domain
Genie-Soft : Feedback
Your opinion counts.
We hope you're enjoying Genie-soft's products! If you have any comments, suggestions or features you’d like to see, please let us know.
Your help by reporting a bug or by making an enhancement suggestion helps us to focus our improvement efforts and build products that meets the needs of our customers.
We read all feedback we receive and take what you have to report seriously. We truly value your input!
Featured Products
The Genie-soft Help systems are comprehensive resources for learning how to use Genie-soft products. Each interactive, online manual provides how-to instructions, detailed information about each product feature, and technical tips. Click a link below to open the manual for each product.
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