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SYMPTOMS:
You get this message "X:\System Volume Information is not accessible. Access is denied." when you start backing up
CAUSE:
This is a hidden folder which Windows does not allow access to users.
RESOLUTION:
- Make sure that it is added in Auto exclude from Tools> Global Preferences> Auto exclude
Or
1- Go to Tools >Global Preferences > backup settings
2- Remove the check next to “Show Hidden Folders”
APPLIES TO:
GBM Products
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